What's On

Ticketing: Terms and Conditions of sale

Updated 15 February 2018

1. General

a. Where tickets are to be posted, postage and handling fees may apply.

b. Tickets purchased using credit cards may be subject to a credit card fee.

c. Unless otherwise specified seating is reserved for all performances.

d. The right of admission is reserved.

e. The right is reserved to vary advertised artists and programs.

f. Latecomers may not be admitted until there is a convenient break in the program.

g. Cameras, sound and visual recorders may not be brought into the venue.

h. Mobile phones and pagers must be switched off during performances. If necessary, these devices may be left with Front of House staff.

2. Exchanges and refunds

Tickets will be fully refunded or exchanged where the event to which you purchased a ticket is:

a.  cancelled;

b. re-scheduled (and you cannot or do not wish to attend the re-scheduled event); or

c. significantly re-located, or

d. as is otherwise provided in the Live Performance Australia Ticketing Code of Practice.

You can download a copy of the Live Performance Australia Ticketing Code of Practice here.

3. Subscriptions

a. Subscribers are allowed one free exchange of dates per production (Subscriber selected Season productions only). Any further exchanges within the season will be charged at $3 per ticket (subject to availability).

b. No refunds are available on any unused part of subscription packages

4. Variations to these Terms and Conditions

We reserve the right to vary these Terms and Conditions at any time. Variations will be published on this website and will only apply to transaction made after the Terms and Conditions have been updated.